Peter Taylor could scarcely believed some of Gillingham's defending as they twice threw away the lead to lose 4-3 to Rotherham.
The Millers twice trailed at the Priestfield Stadium but it was the introduction of QPR loanee Tom Hitchcock that proved decisive.
Kieran Agard had put the visitors in front early on before goals from Adebayo Akinfewa and Myles Weston turned the match on its head.
It took only eight minutes after his introduction for Hitchcock to level it up again but despite Bradley Dack putting the Gills back in front the 21-year-old was not done.
The forward slid in his second goal before winning the game in injury time with a curling lob, completing his hat-trick and giving the Miller a 4-3 victory.
"I think we deserved to get something out of it," said Taylor.
"Our work rate was brilliant, character fantastic, but defensively we were poor. It's frustrating; we knew were playing against a good team who create lots of chances and are in good form, so we needed to defend better than we did.
"As much as they're a good team , I think they got some easy goals because of some poor defending for us.
"It was a bad start (conceding after 13 seconds). They got through us too easily, but if you're going to go a goal down, you might as well go a goal down that early on because you've got time to get it back.
"Credit to the players after that, we got better at the end of the first half and at half-time I felt we would show them more of what we could do.
"Character is one thing, but you've got to be organised and disciplined to get points."