Notts County manager Martin Allen insists the deal to sign Paul Benson did not collapse because of money.
The Magpies had reached an agreement with Charlton to sign the striker, who was reported to have been unable to agree personal terms.
However, Allen has revealed Benson pulled out of the move due to personal reasons.
"I had several conversations with him and his agent," Allen told County's official website. "I drove down to Essex to meet the player, him and his family came up here to watch us play at the weekend and after the game he was chuffed to bits with the way he was looked after by all of our staff and by the buzz of the crowd.
"We agreed contracts but the player had concerns about moving his young family up north. In fact, it was quite refreshing to know that he is not a money-grabber. He's not money-motivated and the reason for him not coming was for the well-being of his family life, so fair play to him.
"The club supported this move financially in what was a big decision and I have no problem with it and nor should our supporters. We will now look at other players on our list and continue work on improving our team."