Manchester United defender Patrice Evra has urged his team-mates to show more anger after relinquishing another two-goal lead on Saturday.
The Red Devils were held to a 2-2 draw by West Brom at Old Trafford, with Evra's unfortunate own-goal sparking the visitors' fightback after they had fallen behind to first-half strikes from Javier Hernandez and Nani.
The result marked a third Premier League draw on the bounce for Sir Alex Ferguson's side and their fifth overall this season, leaving them with 14 points and five points adrift of leaders Chelsea.
Evra knows United will have to up their game if they want to escape their poor run of form and has urged his colleagues to deliver next time they step onto the field.
"We need to be more angry," said Evra.
"For this to happen once (at Everton) is OK. Then I did the same interview after the Liverpool match and said I hope we never do it again. But we have done.
"We have two choices - either we accept it or we don't.
"We have to show the correct face of Manchester United. We have to show character and personality."