Bolton goalkeeper Jussi Jaaskelainen admits Gary Megson could not succeed as the club's manager because he failed to win over the fans.
Megson was relieved of his post at the Reebok Stadium last December following his side's 2-2 home draw with Hull City, a result which proved the last straw for dissatisfied supporters after Wanderers had led 2-0.
And Finnish keeper Jaaskelainen believes Megson's unhappy relationship with the fans prevented him from flourishing at the club.
"The Hull game was the low point," Jaaskelainen told the Bolton News.
"We drew the game 2-2 after being 2-0 up. He made a couple of changes at 2-1 and we were still cruising - but suddenly everything turned.
"It wasn't very nice but if that's what the fans want, that's what they will do. That's why they come and pay and we have to respect them.
"But that was a key point for getting a new manager. Gary Megson was never suitable to the fans and that was why we got a new manager.
"The fans are happy now and that's the key thing and gives the players the confidence to enjoy their football. Since the new manager came in, the players have had confidence and he gets the best out of them. He knows how to manage players."